Why does honcho use cookies?

To help ensure we are continuously improving our services, we use cookies to understand how our customers use and move through our app and website(s). This not only allows us to provide help and support to our customers, but also to improve the experience and for marketing purposes too. Don’t worry, cookie data generated through your use of our app and website(s) will not contain any personally identifiable information. By continuing to use our app and website(s), you agree that we can use cookies.

What is a cookie?

A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another. You can find out more about the use of cookies, and how to control them, at https://www.aboutcookies.org.

Are there different types of cookies?

Yes. Some cookies are only placed on your computer for the duration of your visit to our app and website, these are called “session based” cookies. These automatically expire when you close your browser. The other type of cookie is known as a “persistent” cookie. These cookies remain on your computer for a period of time until they expire or are removed. honcho uses both of these types of cookie.

What do we use cookies for?

Essential Cookies

These cookies are necessary to provide you with many of our site’s services and features. Without them, important parts of the site (such as the secure login section) wouldn’t work.

Analytics Cookies

These cookies are used by analytical tools such as Google Analytics, Mixpanel and Adjust. They are used to collect information about how customers have got to, and use, our app and website(s). This data is aggregated, meaning none of it identifies the users it relates to. It helps us understand things like how many people are visiting the site, how they reached us and what their user experience was.

Functionality Cookies

These cookies allow our app and website(s) to remember choices you make (like your user name, your region and any customisations you’ve made to elements such as text size or font). They may also be needed to enable functions such as videos or blog comments. The information these cookies collect may be anonymised and they cannot track your browsing activity across other websites.

Marketing Cookies

The ads we serve up are provided by third parties such as Google. They use cookies to tailor the ads they show to you based on your online behaviour. You can set preferences for how Google advertises to you using the Google Ads Settings.

Social Media Cookies

Parts of our site are linked to social media platforms. These platforms use cookies to record when you use features such as the ‘like’ and ‘share’ buttons, or when you engage with our content via social media. This information may be used to help select which ads you see when using those platforms.

Social media features

Our app and website(s) use social media features (“Social Features”) provided by companies and services such as Facebook, Twitter, YouTube, Instagram and others to enable you to share information with these channels. The Social Features are identified on our app by our display of the companies’ logos. These cookies are owned and controlled by third parties, and therefore the third parties – and not honcho – are responsible for their use. As such, we can’t guarantee that we have listed every cookie you might get from a third party since a third party could change these cookies at any time as their needs change.

We also use social media tracking pixels. If you do not want to receive tracking pixels (aka “Web Beacons” or “Clear GIFs”), you will need to disable HTML images in your email client, but doing so may affect your ability to view images in emails that you receive.

For information on the purpose and scope of data processing by a social network, as well as your options for protecting your privacy, please review the appropriate social network’s privacy policy. For your convenience, below are links to the most commonly used Social Features you’ll see on the honcho app.

How you control cookies

You can control and/or delete cookies as you wish - for details, see http://www.aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some of our services and functionalities may not work as we intended them to. As a result you may not get the best experience with us.

Last updated 13th September 2018.